George Mason University

Document Delivery Service

The George Mason University Libraries Document Delivery Service (formerly called ICL) provides access to materials which are owned by the George Mason University Libraries but are not located on the campus where the requester needs to use them. The Interlibrary Loan Office and the interlibrary loan site coordinators at each library collaborate to deliver materials between campuses to facilitate the research needs of library patrons.

Document Delivery Service Login

Patron Eligibility for Document Delivery

If you have a current Mason ID or a University Libraries Borrower's Card, you may request that library materials be delivered from one Mason campus to another by using the Document Delivery request form.

Eligibility for the intercampus Document Delivery Service does not include eligibility for the Interlibrary Loan (ILL) service or WRLC's Consortium Lending Service (CLS), both of which are reserved for Mason faculty, staff and students only. Student and faculty of the George Mason University School of Law may not request intercampus Document Delivery through this website, but should request it through the Law School Library instead.

Materials Eligibility for Document Delivery
The following materials can be requested for delivery from one campus to another through document delivery:

The following materials are not available through intercampus document delivery:

Submission of Requests
All requests must be submitted electronically through the Document Delivery request form. All notifications regarding intercampus Document Delivery are sent via email, so it is important that your email address is entered into the online system when you register and create your profile.

In cases where many requests are placed by a single individual at one time, the University Libraries reserve the right to process ten requests from a single individual per day in order to maintain fairness to other requesters.

Time Required for Document Delivery
Materials can be expected within one week. If you need the item immediately, please consider traveling to the campus where it is held. If the item is not found on the shelf, and you are Mason faculty, staff or student, you will be notified that an Interlibrary (ILL) request or a Consortium Loan Service (CLS) request has been created on your behalf in order to obtain the needed item. If you are not Mason faculty, staff, or student, you will be notified that your request cannot be filled.

There is no charge to the requester for Document Delivery service. If applicable, you will be responsible for overdue fines and replacement charges, according to the University Libraries Circulation Policies.

Loan Periods and Renewals
The loan periods and renewal policies for University Libraries' materials obtained through Document Delivery are the same as the standard Circulation Policies. You may renew books online. Depending upon what type of materials you are requesting, you may be required to use the materials in the library only.

You will be notified via email when your materials are available at the requested location. You can also find out information about the status of your request by logging into your account in ILLiad.

You may return books to any George Mason University Libraries circulation desk. Items that are designated for In-Library-Use-Only must be returned to the desk where you picked them up. Keep the Document Delivery slip with the materials.

If you have any questions, please ask the document delivery site coordinator (at Arlington Campus Library or Mercer Library at Prince William), or contact the Interlibrary Loan Office at Fenwick Library at or (703) 993-2228. Office hours are Monday - Friday, 9:00 am to 5:00 pm.