Library Services during COVID-19 Pandemic Crisis

Updated: May 18, 2020, 3:30pm

All library facilities are closed to visitors.

During this pandemic, University Libraries will continue to provide networked resources and services to the Mason community.  We will be expanding and enhancing these services wherever and whenever possible.

Digital Access

Our digital collections continue to be accessible and other digitally-enabled services will be delivered without interruption.  The following services that are particularly relevant to online learning are highlighted for our students, faculty and staff.

New!   Digital Access to Books in Mason's Collection

Thanks to a cooperative agreement between University Libraries and the HathiTrust, Mason students, faculty and staff now have online access to hundreds of thousands of books from our library's stacks.    To access a digital version of a book from Mason's collection, you must sign in to the HathiTrust and then perform a search for the title(s) you are interested in reading.  For those books where Mason also owns a copy of the title and HathiTrust offers a scanned version of the contents, a "Temporary Access" link will appear.  Click that link and you can "check out" the title for online viewing during a one hour "exclusive access" period (renewable under certain conditions).  Full details on this emergency temporary access service (ETAS) are available at https://www.hathitrust.org/ETAS-User-Information

 For an overview of our services for online learning, see https://library.gmu.edu/for/online

    Virtual Reference (Online Research Help) 

    • Expanded Summer (June 1 - August 16) hours during the COVID-19 Pandemic
      • 10 am – 8 pm M-Th
      • 10 am – 4 pm F
      • 12 pm – 4 pm Sat/Sun

    Instructional Services

    • Library instructors will contact faculty who have face-to-face instruction scheduled during the next few weeks.
    • If faculty need additional tutorials for a course, please contact Janna Mattson
    • Access our library tutorials at https://library.gmu.edu/tutorials

    Research / Course Guides

    Remote Research Assistance

    Fair Use & Copyright Information

     the Mason OER Metafinder

    Course Materials

    • We know students require access to course materials, and library staff are working hard to deliver those electronically through E-Reserves at https://library.gmu.edu/reserves. Faculty and students are encouraged to contact ereserve@gmu.edu for any questions about the Reserves process or access issues.
    • A number of publishers are temporarily loosening restrictions on subsets of content which we are tracking here: https://infoguides.gmu.edu/covid19-econtent.

    Interlibrary Loan & Document Delivery

    • Almost all of our inter-institutional partners have drastically limited their library operations/services, or have suspended their operations altogether (including the Washington Research Library Consortium inter-university delivery of books – CLS). Therefore, until further notice, we are not able to process and fulfill interlibrary loan requests for physical materials. Per borrowers’ direction, staff will request additional renewals from the lending institutions.  Faculty, students and staff are encouraged to contact the ILL/Document Delivery department at illloan@gmu.edu with questions or concerns.

    Due Dates / Fines / Fees

    • New!   Due dates for borrowed library materials have been extended to early next academic year (September 30, 2020).
    • All overdue fines (as of March 23, 2020) are suspended, including those for interlibrary loan materials.
    • Accounts questions should be directed to the Fenwick Library Information Desk at fencirc@gmu.edu
    • For those unable to travel to campus prior to their items' due dates, items can be returned using the following mailing address

    Access Services
    Fenwick Library
    4400 University Drive, MSN 2FL
    Fairfax, VA 22030