Library Services during COVID-19 Pandemic Crisis

Updated: August 6, 2020, 9pm

All library facilities are closed to visitors.

During this pandemic, University Libraries will continue to provide networked resources and services to the Mason community. We will be expanding and enhancing these services wherever and whenever possible.

In accordance with the university's Safe Return to Campus plans, we anticipate reopening library facilities with the start of the fall semester on Monday, August 24.

New! Contactless pickup/return is available at Fenwick Library (beginning July 31) and Mercer Library (beginning August 10).

New! See our updated FAQs for Fall 2020.

Digital Access

Our digital collections continue to be accessible and other digitally-enabled services will be delivered without interruption. The following services that are particularly relevant to online learning are highlighted for our students, faculty, and staff.

Digital Access to Books in Mason's Collection

Thanks to a cooperative agreement between University Libraries and the HathiTrust, Mason students, faculty, and staff now have online access to hundreds of thousands of books from our library's stacks. To access a digital version of a book from Mason's collection, you must sign in to the HathiTrust and then perform a search for the title(s) you are interested in reading. For those books where Mason also owns a copy of the title and HathiTrust offers a scanned version of the contents, a "Temporary Access" link will appear. Click that link and you can "check out" the title for online viewing during a one hour "exclusive access" period (renewable under certain conditions). Full details on this emergency temporary access service (ETAS) are available at https://www.hathitrust.org/ETAS-User-Information

For an overview of our services for online learning, see https://library.gmu.edu/for/online

    Virtual Reference (Online Research Help) 

    • Expanded Summer (June 1 - August 23) hours during the COVID-19 Pandemic
      • 10 am – 8 pm M-Th
      • 10 am – 4 pm F
      • 12 pm – 4 pm Sat/Sun
      • Closed Sat/Sun Aug. 22-23
    • Fall Hours (August 24- December 16)
      • 10 am – 10 pm M-Th
      • 10 am – 4 pm F
      • 12 pm – 4 pm Sat/Sun
      • Labor Day Weekend 9/5, 9/6, & 9/7: CLOSED
      • Fall Break: Monday, 10/12: 10:00am –  4:00pm
      • Thanksgiving Break: 11/25-11/29: CLOSED

    Instructional Services

    Research / Course Guides

    Remote Research Assistance

    Fair Use & Copyright Information

     The Mason OER Metafinder

    • Find open educational resources for your courses from across the internet: https://mom.gmu.edu

    Course Materials

    • We know students require access to course materials, and library staff are working hard to deliver those electronically through E-Reserves at https://library.gmu.edu/reserves. Faculty and students are encouraged to contact ereserve@gmu.edu for any questions about the Reserves process or access issues.

    Interlibrary Loan & Document Delivery

    • Interlibrary Loan is able to request articles, chapters, and section scans at this time. Please fill out the Interlibrary Loan request form. Beginning Monday, August 10, ILL will be able to process and fulfill interlibrary loan requests for physical items with our WRLC and Virginia Research Library partners. While many libraries remain closed or are offering limited services, ILL will explore all options in securing physical materials in addition to our scanning/electronic delivery services. Faculty, students, and staff are encouraged to contact the ILL/Document Delivery department at illloan@gmu.edu with questions or concerns.

    Due Dates / Fines / Fees

    • Due dates for borrowed library materials have been extended to September 30, 2020.
    • All overdue fines (as of March 23, 2020) are suspended, including those for interlibrary loan materials.
    • Accounts questions should be directed to the Fenwick Library Information Desk at fencirc@gmu.edu
    • For those unable to travel to campus prior to their items' due dates, items can be returned using the following mailing address

    Access Services
    Fenwick Library
    4400 University Drive, MSN 2FL
    Fairfax, VA 22030