Head, Access Services
Masters of Library and Information Sciences, 2011, Louisiana State University, Baton Rouge, LA
Bachelors of Arts in English Language and Literature, 2004, Mount Holyoke College, South Hadley, MA
Melanie Bopp is Head, Access Services at George Mason University Libraries. Previously Access Services Librarian at Northeastern University in Boston, Melanie started at Mason in January 2020.
“Your workforce is more than you think: looking at diversity and inclusion with student workers” in Implementing Excellence in Diversity, Equity, and Inclusion: A Handbook for Academic Libraries, ed. Corliss Lee and Brian Lym, ACRL, expected publication 2021
“Assessing the Role of Reference: Prioritizing Users and Emphasizing Critical Thinking in Collaborative Workflows” with Jasmine Spitler and Ashley Blinstrub, Library Assessment Conference 2020
“Just Try To Escape Your Training!: Using Escape Rooms To Cement A Student Worker Team” in 52 Ready-to-use gaming programs for libraries, ed. Ellyssa Kroski, ALA Editions, 2020
Melanie's primary interests in 15 years of access services have been on diversity and inclusion, customer service, and the student worker experience.