Interlibrary Loan Services (ILL) assist Mason students, faculty and staff in obtaining needed research and teaching resources not available from the University Libraries or the Washington Research Library Consortium (WRLC) libraries.
How does ILL work? | What materials can I request? | Request & Access Limitations | Fines & Fees | Contact the ILL Office
ILL Basics
Loan Periods
Items borrowed on Interlibrary Loan are subject to the loan policies of the lending library. Many lending libraries loan their items for 8 or 16 weeks. An item must be used by its due date. If you need an item for longer than this period, you should discuss purchase options with your Subject Librarian and suggest Mason Libraries purchase a copy. Faculty and graduate students do not receive longer loan periods for Interlibrary Loan items.
Renewals
Renewing an Interlibrary Loan item is at the discretion of the lending library. If you have a question about renewals, contact the Mason Libraries Interlibrary Loan office. If you expect you will need the borrowed item longer, you should purchase the item or contact your Subject Librarian and suggest Mason Libraries purchase a copy.
Textbooks
Requesting textbooks through Interlibrary Loan is not a recommended option. It can be difficult to find a library which owns or will lend a specific textbook; it is unlikely that a textbook request will be filled. If Interlibrary Loan staff are successful in borrowing the textbook, it is unlikely that you will be able to keep it for the entire semester. See tips for Finding Textbooks
How does ILL work?
How do I submit an ILL request?
Before submitting an ILL request, check the Mason Libraries Search to be sure what you need is not available locally. Requests may be submitted 24 hours a day through Mason Search. Your library account is used to check the status of requests, access electronically delivered articles, and request renewals (when allowed).
University Libraries' ILL services are available to current George Mason University faculty, staff and students in good standing.
Exception: Law students, faculty and staff must use the ILL services provided by the Law Library, which is also accessed using the Mason Libraries Search.
What materials can I request?
What may I request through Interlibrary Loan?
Books and journal articles not owned by the University Libraries' might be available through Interlibrary Loan. Library items listed as missing, lost, checked out, or overdue may be requested through ILL. Occasionally, libraries may lend microforms, musical scores, theses/dissertations, and media/audiovisual materials.
What cannot be requested through Interlibrary Loan?
Materials that other libraries usually do not lend include:
- High-demand items (e.g. textbooks, newly published items, and best sellers).
- Non-circulating items (e.g. reference materials).
- Computer software.
- Genealogical research materials.
- Entire volumes or issues of journals.
- Newspapers in print format.
- Maps.
- Rare books or items (e.g. Special Collections materials).
- Dissertations, theses, original manuscripts and unpublished works.
If you are having difficulty locating resources, ask a librarian for assistance. ILL staff will try to help you identify sources/options for items that cannot be borrowed, when possible. All ILL requests are evaluated for compliance with current copyright law, and in certain cases requests may be denied.
How long does it take to receive requested items?
It takes about 7 days to receive books from other libraries after requests are made. Articles are usually delivered electronically within 5 days. Delivery times vary depending on the time of year or type of request. Requests for popular, rare or multimedia items may take much longer to obtain if available.
To ensure the fastest delivery of article requests, articles are usually delivered via an emailed link and online to your library account.
Where do I pick up and return materials?
Pick up your ILL materials at the library location's Information Desk you specified in when making your request. Locations include the Mason Square Library, Fenwick Library (Fairfax Campus), and Mercer Library (Science and Technology Campus). Note: Law users can pick up physical items at the Law Library circulation desk.
Return ILL items to the Service Desk at any of the University Library locations in Mason Square, Fairfax or the Science and Technology Campus. You are responsible for any ILL item until it is checked in by a University Libraries staff member. Note: Law users should return physical items to the Law Library circulation desk.
Request & Access Limitations
How many requests may I make?
Please limit your requests to 10 per day. The ILL office reserves the right to establish priorities of service if the number of requests received from a single patron might adversely affect the service offered to others.
How often may I borrow the same item?
Usually, we can only borrow an item once for you.
How long can I keep an item? Are there restrictions on how long I can use materials?
The lending library sets the due dates, not the University Libraries regardless of your status. You are responsible for the safe return of any ILL item that you borrow by its due date. Items borrowed through ILL may be recalled by the lending library at any time. In general, many ILL loans are for 8 or 16 weeks. Libraries that lend ILL items for longer loan periods often will not allow renewals.
Restrictions may be placed on how you may use the item. These can include "in-library use only" or "no photocopying."
Can I renew an item?
Renewals are completely at the discretion of the lending library. Renewal requests must be made before the item's original due date.
To find out if you can renew an item, check your library account to see if “Renew” appears next to the item. If it does, you can submit a renewal request. You will be notified if your renewal is approved by the lending library. If you do not receive notification within 3 business days, please contact the ILL Office at (703) 993-2228 or email illloan@gmu.edu.
Fines & Fees
How much does ILL cost?
ILL requests are usually free to the user because the University Libraries absorb the fees charged for these services. A completed Interlibrary Loan request costs the University Libraries on average $28, not including additional lending fees charged by the lending libraries (often $15-$20 per request). Although the University Libraries will pay the lending fees, you are responsible for any fines or fees charged by the lending library for late, damaged, or lost items.
What fees or fines might I have to pay?
You are responsible for any overdue fines or late fees charged by the lending library. If you lose or damage an item, you are responsible for replacement and/or repair costs, including any associated processing fees and surcharges assessed by the lending library.
I lost the book I borrowed through ILL. What should I do?
If you lost or damaged an ILL item, contact the ILL Office at (703) 993-2228 or illloan@gmu.edu immediately.
What happens if I don't return my items on time?
All users will receive an email from the libraries when their due date is approaching. If you keep your ILL item past its due date, your library account may be blocked, at which time you will be unable to make more requests or check out additional library items. If an item is severely overdue, you will be billed for replacement costs and your university PatriotWeb student account will also be blocked.
Contact the ILL Office
The ILL Office is located in Fenwick Library; ask for us at the Information Services Desk. You can also reach us by:
phone: (703) 993-2228
email: illloan@gmu.edu
fax: (703) 993-2255
Mailing Address
InterLibrary Loan
George Mason University Libraries
4400 University Drive, MS 2FL
Fairfax, VA 22030